Privacy
Short version: the only information collected here is what you type into a form and send. Nothing about your songs, your sets or your shows leaves your iPad.
Who holds it
Show Art Technologies Ltd holds it. The company is registered in England and Wales, company number 17490357, and trades as Show Arts. Its registered office is C/O Eleven Eleven Business Management Ltd, Eventus, Sunderland Road, Market Deeping, PE6 8FD, United Kingdom. It is the data controller for anything collected through this site, and Nick Hughes is the person who reads it.
Until 30 September 2026 that responsibility sat with Nick Hughes personally, because the company did not exist yet. This page said so at the time and said it would be updated when the company was formed. It has been. Nothing about what is collected, why, or how long it is kept changed with it.
To ask what is held about you, to have it corrected, or to have it deleted, email support@showarttechnologies.com.
This site
This site sets no cookies, runs no analytics and does not track you for advertising. It is a set of static pages served by GitHub Pages, which keeps its own short-lived server logs, including visitors' IP addresses, to run the service and defend it from abuse.
The feedback form
The form asks for your name, your email address, what kind of problem it is, what you were doing, what happened, what you expected, whether it happened at a real show, whether you could carry on, and anything you want to say about your rig. All of it is what you choose to type.
It is collected so a problem can be understood and fixed, and so you can be asked a question back. Nothing is used to advertise to you, and nothing is sold or passed to anyone else.
The form is handled by Formspree, a form service in the United States, which stores each submission and emails it on. Submissions are kept only while they are useful, in practice until the problem is resolved, and can be deleted sooner if you ask.
The support address
Email sent to support@showarttechnologies.com arrives in an ordinary mailbox read by one person. It holds your email address, whatever you wrote, and anything you chose to attach - which, if you sent a report from the app, is the report you read on screen before sending it and the app's own diagnostic log.
It is kept so the problem can be understood and fixed, and so the thread still makes sense if you write again about the same thing. Messages are kept while that is true - in practice until the problem is resolved and the release that fixes it has shipped - and are deleted sooner if you ask. Nothing from them is used to advertise to you, and nothing is sold or passed to anyone else.
Testing before release
Before release, a small group tested the app through Apple's TestFlight. Anyone who asked to take part gave their name and the email address their Apple ID uses, and could say what they play and what they run it on. The email address was entered into TestFlight and nowhere else. None of it is sold, passed to anyone else, or used to advertise to you. Ask at the address above to have yours deleted.
Product updates
There is no mailing list. If one is added, joining it will be a separate, deliberate choice, never a side effect of sending feedback, and this page will describe it first.
The app
EZRig keeps your songs, sets, audio, video, lyrics and charts on your own iPad. None of it is uploaded, and none of it reaches Show Arts.
The app can build a report about your rig for you to send when something goes wrong: your iPad model, its system version, the audio device and how it is set up, what else is connected, and the app's own diagnostic log. You read the whole report before it is sent, it names no song, set or file, and nothing leaves the iPad unless you send it yourself.
The app also has a setting for sharing anonymous diagnostics about how shows ran. It is off unless you turn it on, it never records song, set or file names, audio, video, lyrics or anything you typed, and in this build nothing is sent anywhere.
The full version
Unlocking the full version is an Apple in-app purchase. Apple takes the payment and tells the app whether your Apple Account owns the unlock; your name, your card and your address never reach Show Arts, and the app has no account and no sign-in of its own.
The trial is worked out on the iPad itself, from the date Apple recorded for your download, and is kept in the app's own storage rather than alongside your songs. Nothing uploads it. It appears in a rig report only if you send one, and you read the whole report first.
Your rights
Everything above is handled under the UK GDPR and the Data Protection Act 2018. Under them you can ask what is held about you, ask for it to be corrected or deleted, ask for a copy of it, object to how it is used, and withdraw anything you have agreed to. Ask using the address above. If you are unhappy with the answer, you can complain to the UK's Information Commissioner's Office at ico.org.uk.
Last updated 1 November 2026.